You have several options if you'd like to order from us or ask about orders:
Email Us:
IMPLEMENTS (INCLUDING LOADERS & PTO GENERATORS):
PARTS (REQUESTS & TECHNICAL INFO):
MANUALS, TOYS, ORDER TRACKING & ALL OTHER SUPPORT:
Write Us:
SSB Tractor P.O. Box 455 Farmingville, NY 11738
Call Us:
TECHNICAL REPRESENTATIVES:
1-631-451-8706
TOLL-FREE ORDERING:
1-877-698-3033
FAX LINE:
1-631-451-8744
Whichever way you choose to contact us about anything you are interested
in, we will do all that we can to provide you with the information and
sales assistance that you need to make an informed decision. Just let us
know how we can help.
Tractor manual orders take 7-10 days to process before shipment. Manuals
are shipped primarily via the U.S. Postal Service. For expedited service, please
call or email us to make special arrangements. Tractor parts are usually
shipped via FedEx (except for smaller items). Tractor implements are shipped
using the best carrier available for the given weight.
Return Policy
Returns must be made within 30 days of receipt of merchandise in original resaleable condition, including packing materials with which the item was originally shipped. There is
a 20% restocking fee for returned items, and we cannot refund shipping except due to seller error. Tractor manuals must be returned in original condition, and
manuals shipped in plastic wrapping may not have been opened. Customer assumes responsibility
for return shipping charges. Contact us by phone, email, or regular mail for detailed
return instructions.